Gaming on betp isn't just about winning — it's entertainment. And entertainment is at its best when you play within your limits. This page brings together all of betp's responsible gaming tools, guidelines, and support options — in plain, simple English.
There's a common assumption that online gaming is inherently risky. In reality, most people come to betp for entertainment — to add a bit of excitement while watching a cricket match, or to do something different at the end of the week. That experience stays enjoyable as long as it stays in your control.
Betp understands that people can sometimes find themselves losing control — this is a real mental health concern, not a personal failing. That's why, from day one, betp has built responsible gaming not as a set of rules to check off, but as a genuine support system.
"At betp, if you feel like you need a break — don't hesitate to say so. Our support team is here to help, not to judge."
— On behalf of the betp Responsible Gaming TeamOn this page you'll find all of betp's responsible gaming tools, how to use them, and where to get help if you need it — all in one place. Read through everything, and set a limit today if it feels right.
The six principles behind betp's approach to Responsible Gaming
Set aside a dedicated gaming budget — one that, if lost, won't affect your family or daily expenses. Never game with borrowed money or funds set aside for bills.
Decide how long you want to play before you start. Keep the session timer running on betp and you'll get an alert when your set time is up — make use of this feature.
Gaming is entertainment — not a reliable source of income. Every bet carries the risk of loss. Play for the enjoyment, not the expectation of winning.
"Chasing losses" — placing bet after bet trying to recover lost money — is one of the most dangerous habits in gambling. If you're losing, stop. Come back the next day with a clear head.
Letting a family member or trusted friend know about your gaming habits creates accountability. Keeping it hidden and gaming alone can make problems worse.
Extended gaming sessions impair your decision-making. Take a short break every 30 minutes — get up, drink some water, stretch your legs.
All tools are free — activate them anytime from your account settings
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once the limit is reached, the system will automatically stop accepting further deposits.
Decide in advance how long you'll play. After that time, betp will send you an alert — whether you continue after that is your call, but make it a conscious one.
Set a cap on the total amount you can bet within a given period. Limits can be configured separately for Casino and Sports Betting.
If you need a short break, set a cooldown period. You won't be able to log in during this time, but your balance and account will remain intact.
If you want to stop gaming for an extended period, use Self-Exclusion. Once active, it will be impossible to log in before the period expires.
View a full breakdown of your total bets, wins, losses, and time spent over the past 30 days. It's a useful snapshot for honest self-reflection.
The hardest part of responsible gaming is recognising when there's a problem. It's often difficult to notice on your own when casual entertainment starts to go too far. betp wants its players to be able to spot these signs themselves.
Here are some common signs that it may be time to pause and ask yourself a few honest questions.
If you recognise one or two things from the list on the left, that's not necessarily a problem — but it is a signal worth taking seriously. Use any of betp's tools or Help Center Talk to us.
If you identify three or more of these signs, it's worth paying closer attention. Taking a self-exclusion or cooldown and talking to someone you trust could be the best step you take right now. Look after yourself — your mental health matters far more than any game.
These simple questions will give you an honest sense of your own gaming habits
Log in to your betp account. Settings are accessible on both the mobile app and the website.
Tap the profile icon in the top right corner, then select "Settings".
Look for the section labelled "Responsible Gaming" within Settings.
Deposit limit, session timer, cooldown, or self-exclusion — pick whichever option suits your needs.
Confirm the amount or duration. Once you receive a confirmation message, your limit is active.
Age verification is mandatory at registration. KYC documents may be requested if there is any doubt. If an account belonging to someone under 18 is found, it will be closed immediately and all transactions cancelled.
Our support team is trained to help, not to sell — if someone comes to us with a concern, we guide them toward the right tools or professional support, not another product.
Unusual gaming patterns, sudden spikes in bet size, or unusually long sessions — when these are detected, betp proactively reaches out to the player in question.
In the online gaming industry, "responsible gaming" often amounts to nothing more than a logo or a page title — a list of rules with no real support behind them. betp chose a different path.
At betp, the responsible gaming team works directly alongside customer support. If a player mentions in live chat that they feel they've been playing too much, a support agent will immediately help them set limits or take a cooldown — resolved in that very moment. No need to navigate to another page or wait around.
Betp believes that speaking up about a problem takes courage — it's not a sign of weakness. That's why taking a self-exclusion or cooldown on betp is completely normal, not a big deal — and we welcome it. Many players come back after a cooldown and game in a much more balanced way.
If a family member is concerned that a loved one's gaming habits are causing problems, they can also reach out to betp's support team. betp will do its best to take the necessary steps in response to third-party requests — while always respecting the rights and privacy of the player in question.
Betp's approach to Responsible Gaming is straightforward — if gaming adds enjoyment to your life, great. If it ever starts to feel like a burden, we're here. We'll support you, not judge you.
Common questions about sports events and live scores
Betp is strictly for users aged 18 and above. Gaming is meant to be entertainment — always play within your budget. If something feels off, don't wait to Help Center Talk to us or set a limit.